Only Homes Properties respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to our website and the services we provide.
1Information We Collect
We collect information you give us and information collected automatically:
- Details you provide - your name, email, phone number, and message when you make an enquiry, book a viewing, subscribe, or create an account;
- Property preferences - searches, filters, and homes you save;
- Technical data - IP address, browser type, device, and pages visited, gathered through cookies and similar technologies.
2How We Use Your Information
We use your information to:
- Respond to enquiries and arrange viewings;
- Provide, personalise, and improve our services and listings;
- Send updates or marketing where you have asked to receive them;
- Maintain the security of the site and comply with our legal obligations.
3Our Legal Basis
We process personal data where you have given consent, where it is necessary to respond to your request or perform a contract, or where we have a legitimate interest in operating our business, in line with the Kenya Data Protection Act, 2019.
6Data Retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to meet legal or regulatory requirements, and to resolve disputes. When it is no longer needed, we securely delete or anonymise it.
7Your Rights
Subject to applicable law, you have the right to access, correct, or delete your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise these rights, contact us using the details below.
8Data Security
We use reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9Third-Party Links
Our site may contain links to other websites. This policy does not cover those sites, and we encourage you to read their privacy policies.
10Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised date.
11Contact Us
For any privacy question or request, email hello@onlyhomesproperties.co.ke, call +254 723 038 130, or visit our contact page.
Still have questions?
Our team is happy to walk you through anything on this page.
This document is provided for general information and does not constitute legal advice.